Shipping policy

At Far Trading Company, we are committed to ensuring that your order is processed and delivered safely and efficiently. This Shipping Policy explains how we handle order processing, delivery, and shipping-related issues.

1. Shipping Coverage

We currently offer delivery within Egypt.

Delivery availability may vary depending on the customer's location and the products included in the order.

2. Order Processing

Orders are processed during our regular business days.

Once your order has been successfully placed and confirmed, our team will begin preparing it for shipment.

Processing times may vary depending on product availability, order volume, and other circumstances.

3. Delivery Time

Estimated delivery times may vary depending on the customer's location.

Customers will receive the available delivery information when placing their order or through the confirmation provided by our team.

Please note that delivery times are estimates and may be affected by circumstances beyond our control, including:

  • Public holidays.
  • Unexpected weather conditions.
  • Transportation delays.
  • Incorrect or incomplete delivery information.
  • High order volumes.
  • Other circumstances affecting the delivery service.

4. Shipping Fees

Shipping fees, if applicable, will be displayed or communicated to the customer before the order is confirmed.

Shipping charges may vary depending on the delivery location, order size, weight, or other applicable factors.

5. Delivery Information

Customers are responsible for providing accurate and complete delivery information, including:

  • Full name.
  • Mobile number.
  • Delivery address.
  • Any additional information required to locate the delivery address.

Far Trading Company is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

6. Failed Delivery

If a delivery cannot be completed because the customer is unavailable, provides incorrect information, or cannot be reached, the customer may be contacted to arrange another delivery attempt.

Additional delivery charges may apply in certain circumstances.